Privacy Policy

Last updated: October 22, 2025

1. Introduction

Avenir AI Solutions ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

  • Name and email address
  • Professional contact information
  • Messages and communications
  • Language preferences

2.2 Technical Information

  • IP address and browsing data
  • Cookies and similar technologies
  • AI usage data
  • Performance metrics

3. How We Use Information

We use your personal information to:

  • Provide and improve our AI services
  • Analyze lead intent and urgency
  • Personalize communications
  • Comply with legal obligations
  • Enhance security and prevent fraud

4. Information Sharing

We never sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • With our service providers (under confidentiality agreements)
  • In case of merger or acquisition (with prior notice)

5. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw your consent
  • File a complaint with the Privacy Commissioner

6. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes data encryption, two-factor authentication, and regular security audits.

7. Data Retention

We retain your personal information for as long as necessary for the purposes described in this policy, or as required by law. Data is automatically deleted after 7 years of inactivity.

8. Contact Us

For any questions about this privacy policy or your personal information, contact us:

Email: contact@aveniraisolutions.ca